What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this data to verify your account, process your deposits and withdrawals, and
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keep your wallet secure. We do not sell your personal data to third parties. We may share limited information with payment processors and fraud-prevention services where that is necessary to complete your transaction. We retain your account data for as long as your account stays active,
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and for a period afterwards as required by applicable rules in the regions we operate. If you close your account, you can request deletion of personal data that we are not legally required to keep. Your payment details are handled by the relevant wallet provider —
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bKash, Nagad, or Rocket — under their own privacy terms, and we only receive transaction confirmation, not your full wallet credentials. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.